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Terms & Conditions

Last Updated: 16 May, 2024

Welcome to Through Solutions! These Terms and Conditions ("Agreement") govern your use of the services provided by Through Solutions under the company Colmena Trading BV ("we," "our," or "us"). By accessing our website (www.throughsolutions.com) and purchasing our digital packages and scenarios, you agree to comply with and be bound by this Agreement.

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Introduction/Overview

Through Solutions provides digital automation packages and scenarios designed to streamline business processes for small businesses and solo entrepreneurs. This Agreement outlines the terms under which these services are provided.

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Licensing

When you purchase a package or scenario, you receive a license to use the digital content and services as described. This license is non-transferable and intended for your personal or business use only.

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Refunds and Returns

 

Packages and Personalised Automation:

  • You have 14 days to reconsider your purchase.

  • To request a refund, email us within 14 days, and we will refund 100% of the price.

  • If we have started any automation setup, it will be deactivated.

  • Refunds will not be provided if requested after this 14-day period.

 

Should you be unsatisfied with your automation setup for any reason we will refund your purchase and deactivate the automation. To request refund please send us an email explaining the reason for your refund and we will process and follow up. 

 

Scenarios:

  • Non-refundable due to immediate access and implementation capability.

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Warranty/Disclaimer of Warranty

While we strive to provide high-quality digital products and services, we cannot guarantee they will meet your expectations. If you are unsatisfied with a package or personalised automation, email us for a potential 100% refund and deactivation of any setup.

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Third-Party Marketplaces

Our services may use additional platforms/tools. Clients must acknowledge that the refund policy of the third-party marketplace will apply. Through Solutions disclaims any responsibility or liability related to any third-party marketplace's refund policy.

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Delivery

 

Packages:

  • You will receive a "confirmation email" followed by an "action required" email.

  • The "confirmation email" includes purchase details.

  • The "action required" email contains additional information and a link to your private ClickUp board.

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Scenarios:

  • You will receive a "confirmation email" followed by a "setup email".

  • The "confirmation email" includes purchase details.

  • The "setup email" contains instructions to implement the scenario yourself.

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Personalised Automation:

  • Schedule a strategy call through our calendar link.

  • After the call, you receive a proposal. Upon acceptance, pay 50% as a deposit.

  • You receive a link to a private ClickUp board to follow the setup progress.

  • Once complete the remaining amount will be charged.

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Copyright

We respect the intellectual property rights of third parties and expect our users to do the same when using our services.

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Paid Services

Through Solutions offers paid services for a fee. Fees are quoted in local currency, and you are responsible for paying all applicable fees and taxes. We may change fees at any time at our sole discretion. Refunds for paid services are described in our Refund Policy.

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Modifying or Terminating our Services

We may change or discontinue our services at any time. If your use of a paid service is terminated, a refund may be available under our Refund Policy. We may not be able to deliver services to certain regions due to internet access limitations or other restrictions.

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Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND. THROUGH SOLUTIONS DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.

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Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THROUGH SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. IN NO EVENT SHALL THROUGH SOLUTIONS' AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES RECEIVED BY THROUGH SOLUTIONS FROM YOU FOR THE USE OF PAID SERVICES DURING THE PAST SIX MONTHS.

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Governing Law

This Agreement is governed by the laws of The Netherlands. Any disputes arising from this Agreement will be resolved in the courts of The Netherlands.

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Modifications to Terms and Conditions

We reserve the right to make changes or modifications to these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms and Conditions on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes. We encourage you to review these Terms and Conditions periodically to stay informed about any updates. If you do not agree to the amended terms, you must stop using our services.

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Contact Information

If you have any questions about these Terms and Conditions, please contact us via email here.

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By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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